Who we are

Our website address is: http://shop.edugrown.in.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

 If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

 Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

 If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

 If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

 If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

 Visitor comments may be checked through an automated spam detection service.

Return and Refund Policy for EduGrown

Last Updated: [15/10/2024]

Welcome to EduGrown! We strive to provide high-quality digital educational materials, including e-books, notes, PDFs, and online courses. Please read our Return and Refund Policy carefully to understand your rights and obligations when purchasing our digital products.

1. Acceptance of Policy

By purchasing any digital product from shop.edugrown.in, you agree to the terms and conditions outlined in this Return and Refund Policy.

2. Digital Products Covered

This policy applies to the following digital products:

  • E-Books
  • Notes
  • PDFs
  • Online Courses

3. Eligibility for Refunds

Due to the nature of digital products, all sales are final. However, we understand that certain situations may warrant a refund. Refunds will be considered under the following conditions:

  • Technical Issues: If you experience technical difficulties that prevent you from accessing or using the product, and you notify us within 3 days of purchase.
  • Incorrect Product: If you receive a different product than what you purchased, and you notify us within 3 days of purchase.
  • Defective Content: If the digital content is found to be defective or contains significant errors that impede its use, and you notify us within 3 days of purchase.

4. Non-Refundable Situations

Refunds will not be provided in the following scenarios:

  • Change of Mind: If you decide you no longer want the product after purchase.
  • Accessed or Downloaded Products: If you have accessed, downloaded, or used the product in any way beyond a simple review.
  • Expired Access: Access to online courses has expired as per the terms of the specific course.
  • Personal Preferences: Dislike of the content, presentation style, or other subjective factors.

5. How to Request a Refund

To request a refund, please follow these steps:

  1. Contact Us: Send an email to support@edugrown.in with the subject line “Refund Request.”
  2. Provide Details: Include the following information in your email:
    • Your full name
    • Order number
    • Date of purchase
    • Product name
    • Reason for the refund request
  3. Wait for Response: Our support team will review your request and respond within 3 business days with a decision.

6. Refund Processing

If your refund request is approved:

  • Method: Refunds will be processed using the original payment method.
  • Timeframe: Please allow 7-10 business days for the refund to appear in your account, depending on your payment provider.

7. Exchanges

We do not offer exchanges for digital products. If you require a different product, please follow the refund process and place a new order for the desired item.

8. Changes to This Policy

EduGrown reserves the right to modify this Return and Refund Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Return and Refund Policy, please contact us: