📚 Edugrown Shop – Frequently Asked Questions (FAQs)

1. What kind of products do you offer?

We provide premium digital study materials for Class 6 and 12. These include chapter-wise notes, sample question papers, mind maps, editable PowerPoints for teachers, and question banks (MCQs, case-based, assertion-reasoning, etc.).

2. Are your materials suitable for CBSE 2025–26 board preparation?

Yes. All our resources are carefully designed according to the latest CBSE syllabus, pattern, and guidelines for the 2025–26 academic session.

3. In which formats are the products available?

Our products are usually available in PDF, PPT (PowerPoint), DOC (Word), or ZIP format (if it contains multiple files). Editable files are mentioned clearly in the product description.

4. Are your products suitable for teachers as well as students?

Yes! We design resources for both students (notes, practice papers, etc.) and teachers (editable PPTs, sample papers, classroom content).

5. Do you offer combo packs or all-in-one bundles?

Yes, we offer combo packs that include notes + questions + sample papers for complete preparation. These are often more cost-effective than buying items separately.

6. How do I get the file after payment?

After successful payment, you’ll:

  • Be redirected to a download page instantly.
  • Receive an email with the download link.
  • You can also log in and access downloads via My Account > Downloads.

7. Can I download the files multiple times?

Yes. You can access your files multiple times after logging into your Edugrown account. However, please do not share your download links to ensure fair use.

8. What should I do if the file is corrupted or missing pages?

If you face any technical issues like file corruption or missing pages, contact us immediately via email (support@edugrown.in) or WhatsApp (8989006839) with your order number. We will resolve it within 24 hours.

9. Do you offer offline (printed) books or only digital files?

Currently, we provide only digital products which you can download and print at your convenience. This helps us keep costs low and deliver instantly.

10. Can I get a GST invoice for institutional purchases?

No, we currently do not offer GST invoices. All purchases on our website are meant for individual educational use, and tax invoices are not issued at this time.

11. Can I use these materials for classroom teaching or tuition?

Yes, you’re free to use them for teaching purposes. In fact, our editable PPTs and handouts are designed for use by teachers in classrooms and tuition centers.

12. Do you update your resources each year?

Yes. We revise and update all major resources according to the latest CBSE syllabus changes and sample paper patterns every academic year.

13. Is it safe to pay on your site?

Absolutely. Our website uses SSL encryption and trusted Indian payment gateways. Your personal and payment data is always secure.

14. Do you run seasonal offers or sales?

Yes! We offer discounts during exam season, festivals, and special days for teachers and students. Keep checking our homepage or follow us on Instagram/Youtube for updates.

15. How to Purchase product from your website ?

Yes, there was a detail step by step guidance for purchase & download the product Click here

16. How can I contact your support team?

You can contact us through:

  • Email: [support@edugrown.in]
  • WhatsApp: [8989006839]
  • Contact Form on the website

We typically respond within 24 hours.